Frequently Asked Questions

Your data is stored securely online on Amazon Cloud. Your data will be hosted in Mumbai Region.

MyCases.Online takes data security very seriously and follows generally accepted best practices to ensure that your data is backed-up and protected against unauthorized access.
For more information on our security, click here

Yes, you can request a backup of your data and documents at any time. You can download your documents in their original formats (e.g. docx, pdf), and all other data will be made available to you.

You will pay a monthly or yearly fees based on the package you have opted for

Yes, we can import data from a wide variety of systems and Databases. Generally speaking, if you can export your data to spreadsheet/CSV files then it can be imported into MyCases.Online. There could be additional cost for data import based on the complexity of your current system.

Yes, MyCases.Online is 100% cloud-based so it runs on any computer with Internet access and a modern browser.

If your device has Internet access then you can connect to MyCases.Online using your device’s Internet browser.

No, once you have moved over to MyCases.Online there should be no need for you to run a local server.

MyCases.Online is a 100% cloud-based solution so you will need to be connected to the Internet to access your data. However, there are multiple ways to access the Internet, so even if your office connection is down, you can use your mobile phone’s hotspot or work from another location for a while.

No problem, just let us know one month in advance or based on your plan, and request a backup of your data.